Bookkeepers – see details below regarding downloading invoices.
Accessing the Billing page
At the bottom of the invoice email, members should click the View/Pay Online button. No login is required. Clicking this button will open a web browser and direct the user to the landing section of the Billing page, where open invoices can be paid.
Alternatively, members can log in directly to the Member Portal. Forgot your username/password? | No login created? Sign up now.
From the home page of the member portal, select the “Pay” button located in the right-hand column. This action will take you to the Billing area.
NOTE: The home page also includes upcoming events, making it easy to register for Chamber programs while logged into the member portal. Click the Register Now button.
In the Billing area, review all open invoices. Select the checkbox next to the specific invoice(s) to be paid. Select “Continue” to proceed to the payment section.
In the Shopping Cart section, enter payment information for a credit card or bank account
OR select an existing Payment Profile, if one has been saved. Select “Checkout” to finalize the payment.
Credit Card tab
Bank Account tab
Checkout Successful! – A confirmation message indicating of payment processing will appear on the screen.
Paying a bill and downloading an invoice without an attachment
Bookkeepers – If a client forwards a billing statement without an invoice attachment, the following steps should be taken to both pay the bill and download a copy of the invoice:
Accessing the Billing page
At the bottom of the original email, the user should click the “View/Pay Online” button. Alternatively, the user can log in directly to the Member Portal (instructions above). Clicking this button will open a web browser and direct the user to the landing section of the Billing page, where open invoices can be paid.
Downloading the Invoice
To find and download all invoices, the user needs to navigate to the Transaction History page. This can be done by clicking “Transaction History” in the left-hand column. Under the “Account Activity” section, click “Print” next to the relevant invoice details. A PDF copy of the invoice will then automatically download, unless the computer’s security settings prevent this action.
